Effective Date: [Insert Date]
This Privacy Policy outlines how Weviy ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website, applications, and services (collectively referred to as "Services"). We are committed to safeguarding your data privacy in compliance with applicable laws and regulations. By accessing or using Weviy’s Services, you acknowledge and accept the practices described in this Privacy Policy.
1. Introduction
At Weviy, we value your trust and aim to be transparent about our data practices. This document details the types of information we collect, how we use it, your choices, and the steps we take to protect your data. This policy applies to all users of our platform including website creators, app developers, store owners, marketing professionals, and end-users engaging with content built using our tools.
2. Information We Collect
We collect several types of information to deliver and improve our Services. This includes:
- Personal Information: Name, email address, phone number, billing and shipping addresses, etc.
- Account Credentials: Username, passwords, API keys, etc.
- Business Information: Company name, website details, industry type, and user-generated content related to your business.
- Payment Data: Credit card information, billing history, and transaction details (via third-party processors like Stripe, PayPal, and Paystack).
- Usage Data: Pages viewed, features used, actions performed, session duration, and interactions with our tools (e.g., AI website builder, CRM, email marketing modules).
- Device & Technical Information: IP address, browser type, device identifiers, location data, operating system, and referring URLs.
- Content Data: Content you generate using our tools, such as websites, mobile apps, graphics, legal documents, and emails.
- Conversion Data: Metrics from popups, opt-ins, A/B testing tools, abandoned cart recovery, and content unlock triggers.
Information may be collected directly from you or automatically through your interaction with our Services.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our Services
- Deliver AI-generated websites, mobile apps, and content solutions tailored to your needs
- Manage your subscriptions, billing, and transactions
- Enable integrations with third-party services (e.g., Google Analytics, payment gateways, email platforms)
- Support CRM functionalities, including managing deals, contacts, tasks, and pipelines
- Provide access to live chat tools and real-time visitor communication
- Send service-related announcements and notifications
- Respond to inquiries, feedback, and support requests
- Conduct analytics and user research to improve performance and features
- Prevent fraud, enforce our Terms of Service, and comply with legal obligations
- Promote customer success by offering training materials and onboarding experiences
- Convert websites to mobile apps using our web-to-app deployment features
4. Legal Bases for Processing (GDPR)
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context in which we collect it. We may process your personal data under one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests (e.g., improving our Services)
- Protection of vital interests
5. Data Sharing & Disclosure
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, hosting providers, analytics services, email delivery platforms
- Legal & Regulatory Authorities: When required by law or to protect our rights
- Third-party Integrations: If you authorize integrations (e.g., Mailchimp, Google, Facebook)
- Affiliates & Subsidiaries: To help operate and improve our Services
- Business Transfers: In the event of a merger, sale, or acquisition
6. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience, track usage patterns, and personalize content. You can control cookies through browser settings, but disabling them may limit functionality.
Types of cookies we use:
- Essential cookies (authentication, session management)
- Performance cookies (analytics, user behavior)
- Functional cookies (preferences, settings)
- Marketing cookies (ad personalization, retargeting)
7. Data Retention
We retain your information for as long as your account is active or as needed to provide Services, resolve disputes, enforce our agreements, and comply with legal obligations. Content you generate (e.g., websites, apps, emails, graphics) may be stored until you delete your account or specific assets.
8. Data Security
We implement administrative, technical, and physical safeguards to protect your data from loss, misuse, and unauthorized access. These measures include encryption, secure servers, multi-factor authentication, firewalls, and regular vulnerability assessments.
However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor account activity regularly.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access and obtain a copy of your data
- Right to rectify inaccurate or incomplete data
- Right to delete personal data ("Right to be forgotten")
- Right to object to or restrict processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
10. Children’s Privacy
Weviy is not intended for children under 18. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
11. Third-Party Links & Services
Our Services may contain links to third-party websites, plugins, or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies before engaging with them.
12. International Data Transfers
Your information may be processed and stored outside of your country, including in jurisdictions that may have different data protection laws. We take steps to ensure adequate protections are in place when transferring data internationally.
13. Web-to-App Conversion Data
When you use our website-to-mobile-app conversion tools, we collect technical and content-related data to enable seamless deployment. This includes layout preferences, user interface design settings, app metadata, and push notification configurations. Such data is retained only for the purposes of app generation and deployment.
14. Email Marketing & CRM Use
If you opt-in to marketing communications or use our email marketing/CRM features, we may use your data to:
- Send promotional content and newsletters
- Deliver onboarding or educational messages
- Track open rates, link clicks, and conversions
- Segment contacts based on engagement behavior
- Manage pipelines and lead statuses
15. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. When changes are made, we will revise the “Effective Date” and notify you where appropriate.
16. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact us:
Email: privacy@weviy.com
Address: [Insert Company Address]