Deliver instant, humanized support and increase conversions with Weviy’s advanced Live Chat system. This feature allows your visitors to communicate with you in real time, creating a personalized customer service experience that builds trust and reduces friction. Whether you're answering product questions, guiding users through the checkout process, or solving support issues, Weviy equips you with the tools to do it fast—and effectively.
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Real-Time Customer Support – Provide instant responses to inquiries, concerns, or product-related questions while users are still on your site.
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Lead Conversion Assistance – Help guide hesitant visitors through their decision-making process, improving conversion rates at every stage of the buyer journey.
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Personalized Interaction – Greet users by name, remember previous conversations, and deliver a tailored support experience that builds long-term relationships.
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Offline Messaging – Automatically collect messages when you're unavailable so no customer query goes unanswered.
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Team Chat Support – Add multiple agents and route conversations based on departments, availability, or business hours.
How Live Chat Enhances Your Business
Live chat turns your website into a real-time communication channel. It’s not just about answering questions—it's about driving more conversions, solving problems faster, and leaving customers feeling heard and helped. Weviy makes it seamless to deploy and manage across your team.
Instant Support, No Waiting
Avoid lost sales by providing immediate answers. Live chat shortens response times and keeps users engaged, preventing them from bouncing to a competitor’s site.
Conversion-Driven Engagement
Engage visitors while they browse and assist them with decisions, upsells, or abandoned cart recovery—all in real time, directly from your site.
Centralized Communication
Manage all chats from one dashboard, assign agents, and view message history with ease. Streamline communication with visitors, leads, and customers—anytime, anywhere.
Always-On Availability
Even when you're offline, automated replies and message capture ensure users can still reach out and get a response as soon as you're back online.
Results & Metrics
Weviy’s Live Chat includes built-in analytics so you can track response times, user satisfaction, resolution rates, and conversion impact. Measure performance, improve workflows, and ensure your support team is delivering results that drive growth.